Terms and Conditions

TERMS OF SERVICE

Please read these terms carefully before using our services.

Last updated: October 20, 2025

Welcome to Adrian's Coffee Tour ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website adrianscoffeetour.com (the "Site") and the services we provide, including coffee tours, reservations, and related offerings.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Use of the Site

You agree to use our Site and services only for lawful purposes and in accordance with these Terms.

You are not permitted to:

  • Use the Site in any way that violates applicable laws or regulations
  • Attempt to interfere with or disrupt the functionality or security of the Site
  • Submit false, misleading, or fraudulent information through our forms or booking system

We reserve the right to deny access to any user who misuses our Site or violates these Terms.

2. Tour Reservations

  • All reservations are subject to availability and confirmation
  • By making a booking, you agree to provide accurate and complete information
  • Confirmation emails will be sent to the address provided during booking
  • Children under 12 years old must be accompanied by an adult (18+)

3. Payments

  • All payments are processed securely through PayPal
  • Prices are listed in U.S. dollars (USD) unless stated otherwise
  • Full payment is required at the time of booking to confirm your reservation
  • We do not store your credit card or payment details on our servers

4. Cancellations and Refunds

Customer cancellations:

  • Cancellations made 7 to 14 days before the tour are eligible for a 100% refund
  • Cancellations made 3 to 6 days before the tour are eligible for a 75% refund
  • Cancellations made less than 48 hours before the tour are non-refundable

Company cancellations:

If Adrian's Coffee Tour must cancel due to weather, safety, or operational reasons, you may choose between a full refund or rescheduling your tour.

Refunds will be processed through PayPal within 5–10 business days.

5. Tour Rescheduling

We understand that plans may change. The following policies apply to tour rescheduling requests:

  • Rescheduling requests must be made at least 48 hours before the scheduled tour time
  • All rescheduling is subject to availability on your desired new date and time
  • To reschedule, please contact us at contact@adrianscoffeetour.com with your booking details
  • We cannot guarantee that your preferred alternative date/time will be available
  • If no alternative dates are available, our standard cancellation policy will apply

Note: Rescheduling is not guaranteed and is always subject to availability.

6. Pricing and Modifications

  • We reserve the right to modify tour prices, schedules, and descriptions at any time without prior notice
  • Changes will not affect bookings that have already been confirmed and paid
  • All prices are subject to change without notice until the booking is confirmed

7. Intellectual Property

All content on this Site — including text, logos, images, videos, graphics, and design — is the property of Adrian's Coffee Tour or its licensors.

You may not copy, distribute, modify, or reproduce any content from this Site without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Adrian's Coffee Tour shall not be liable for any indirect, incidental, or consequential damages
  • You assume all risks associated with participation in coffee tours
  • We make every effort to ensure the safety and satisfaction of our guests

9. User Accounts

If user registration or account creation is available:

  • You are responsible for maintaining the confidentiality of your login information
  • You must immediately notify us of any unauthorized use of your account
  • We are not liable for losses resulting from unauthorized access to your account

10. Links to Third-Party Websites

Our Site may contain links to third-party websites such as payment processors, social media platforms, or partners. We are not responsible for the content, security, or privacy practices of those external websites.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Costa Rica, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of San Ramón, Alajuela, Costa Rica.

12. Changes to These Terms

We may update or modify these Terms from time to time.

The most current version will always be available on this page, with the "Last updated" date at the top. By continuing to use our Site after changes are posted, you agree to the revised Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Adrian's Coffee Tour
San Ramón, Alajuela, Costa Rica
contact@adrianscoffeetour.com

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