At Adrian's Coffee Tour ("we," "our," or "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website adrianscoffeetour.com (the "Site") or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Make a reservation or purchase a tour
• Subscribe to our newsletter
• Fill out a contact form
• Communicate with us via email, phone, or social media

The information we may collect includes:

• Personal details: Name, email address, phone number, and country of residence
• Booking information: Tour date, preferred time slot, number of adults and children in your party
• Payment information: Payment details processed securely through PayPal (we do not store your credit card information)
• Technical information: IP address, browser type, device information, visited pages, and browsing time collected through tools like Google Analytics

2. How We Use Your Information

We use your personal information to:

• Process your tour reservations and payments
• Verify the availability of tour dates and prevent double-bookings
• Send booking confirmations, updates, and reminders
• Communicate with you and respond to your inquiries
• Send you newsletters, promotions, or updates about our tours and coffee products (only if you've opted in)
• Detect and prevent fraudulent transactions
• Improve our website performance and user experience
• Comply with legal obligations

3. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our business:

• Payment processors: PayPal for secure payment processing
• Google services:
  • Google reCAPTCHA for form protection and spam prevention
  • Google Analytics for website traffic analysis and performance monitoring
• Website hosting providers: For storing and maintaining our Site
• Email service providers: For sending newsletters and booking confirmations
• Legal authorities: When required to comply with applicable laws, regulations, or legal requests

We never sell, rent, or trade your personal information for commercial purposes.

4. Google reCAPTCHA

We use Google reCAPTCHA to protect our booking and contact forms from spam and abuse. This service collects hardware and software information (such as device data, IP address, and user interactions) and sends it to Google for analysis.

By using our Site, you agree to Google's Privacy Policy and Terms of Service for reCAPTCHA.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Remember your booking preferences and selected tour dates
• Analyze traffic and user behavior through Google Analytics
• Verify human users through Google reCAPTCHA
• Enable PayPal payment functionality
• Improve the functionality and performance of the Site

You can manage cookies by adjusting your browser settings to reject or delete cookies. However, please note that disabling cookies may affect some features and functionality of our Site.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

7. Links to Third-Party Websites

Our Site may contain links to external websites, including:

• Social media platforms (Facebook, Instagram, etc.)
• Payment gateways (PayPal)
• Partner websites

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete information
• Delete your personal data (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• Request data limitation or portability
• Unsubscribe from marketing emails

For Costa Rica residents: We comply with Law No. 8968, Law for the Protection of the Person Regarding the Processing of their Personal Data, and its related regulations.
For EU residents: You have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

To exercise your rights, please contact us at:
contact@adrianscoffeetour.com

9. Children's Privacy

Our tours welcome children under 12 years old when accompanied by adults. However, we do not knowingly collect personal information directly from children under 13 years of age.

All bookings must be made by adults (18 years or older). If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Processing and managing your tour reservations
• Complying with legal, accounting, or reporting requirements
• Resolving disputes and enforcing our agreements

When your information is no longer needed, we will securely delete or anonymize it.

11. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States (where services like Google and PayPal operate).

We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.

The latest version will always be available on this page, along with the "Last updated" date at the top. We encourage you to review this policy periodically.

If we make significant changes, we may notify you via email or through a notice on our Site.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: